IP and Netmask settings are OK Connection Error!

[TimAlbano]

Hello,
I have installed UCCNC and an AXBB-E Controller. the ip and netmask are correct per the instructions. When i try to pin the AXBB it doesnt respond. When i test connection on UCxxx utilitu it comes back with a message IP and Netmask settings are ok. Connection Error! Not sure where to go from here. Please help?

[TimAlbano]

Update. Still getting the same message using the UCxxx. When trying to connect to UCCNC, It is recognizing the controller but is giving me the message "The application lost the connection with the motion controller device. Check the connection. The application is closing now!"

I have tried three different cables. Two computers. Dell Desktop and an Acer Preditor Gaming laptop. Same issue on both. Performed a factory reset on the AXBB-E and have the same issue. Un-installed and re-installed UCCNC on both computers.

[Shalek]

Update. Still getting the same message using the UCxxx. When trying to connect to UCCNC, It is recognizing the controller but is giving me the message "The application lost the connection with the motion controller device. Check the connection. The application is closing now!"

I have tried three different cables. Two computers. Dell Desktop and an Acer Preditor Gaming laptop. Same issue on both. Performed a factory reset on the AXBB-E and have the same issue. Un-installed and re-installed UCCNC on both computers.

Maybe the cable is not crimped correctly?
Need one like this.

[TimAlbano]

Tried the cross over cable and a standard Cat6 Patch cable. gives me the same issue.

Update. Still getting the same message using the UCxxx. When trying to connect to UCCNC, It is recognizing the controller but is giving me the message "The application lost the connection with the motion controller device. Check the connection. The application is closing now!"

I have tried three different cables. Two computers. Dell Desktop and an Acer Preditor Gaming laptop. Same issue on both. Performed a factory reset on the AXBB-E and have the same issue. Un-installed and re-installed UCCNC on both computers.

Maybe the cable is not crimped correctly?
Need one like this.

Crossover.png