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Axbb-e replacement broken

PostPosted: Sun Dec 17, 2023 8:41 pm
by NIKIGIO
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New
I ordered a new AXBB-E card to replace another axbb-e card that I burned.
Installed and ready all'uso but UCCNC tells me Key invalid.
some questions..
1- where do you find the serial number of the new one (there is a sticker on the burnt one)??
I have a lifetime license for UCCNC, who should I ask for the updated license file and how?
I have some pictures to compare the old one with the new one I am attaching them because it upsets me and I don't understand the difference that is on the back of the new card.
Thank you

Re: Axbb-e replacement broken

PostPosted: Sun Dec 17, 2023 9:50 pm
by dezsoe
Start the UCxxx_utility and it will show you the serial number. The difference is on both sides: the processor is the same but in a different package. Ask for the license where you got the replacement from, I think that it's part of the warranty.

Re: Axbb-e replacement broken

PostPosted: Mon Dec 18, 2023 1:32 pm
by NIKIGIO
CNCItalia refuses to give me the key for UCCNC.
I wrote to CNCDRIVE.

Re: Axbb-e replacement broken

PostPosted: Mon Dec 18, 2023 1:34 pm
by NIKIGIO
DEZSOE Thank you for the indication of where to find the product code.

Re: Axbb-e replacement broken

PostPosted: Mon Dec 18, 2023 1:37 pm
by NIKIGIO

Re: Axbb-e replacement broken

PostPosted: Tue Dec 19, 2023 8:02 am
by NIKIGIO
I must admit that in my case they were very good and professional.
Handed email and after two hours I already had the new activation file ...
Fantastic.

Re: Axbb-e replacement broken

PostPosted: Tue Dec 19, 2023 8:06 am
by NIKIGIO
A little advice or favor of favor.
Isn't CNCDRIVE produce you already produce the Axbb-e with the 26-pin port 3 vertical by opening a window in the yellow sheet?
Since it is widespread in this configuration and then I think it would be more comfortable in others.
Thank you