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UCCNC 1.2115 crashes

PostPosted: Fri Dec 24, 2021 2:38 pm
by CADdy
Hi all,

Is there a log file with UCCNC 1.2115? Since a few days the program crashes after startup without warning. I am using Windows 10:

Win10-UCCNC1.png


Could this be related to the update to Windows 10 Ver. 21H2? UCCNC opens a window, apparently checks the license and then is gone again. The graphical interface is not displayed. I start UCCNC via a shortcut icon from the desktop. Start command: C:\UCCNC12115\UCCNC.exe /p Edeltraud (this is the name of the profile).

UCCNC 1.2113, on the other hand, runs flawlessly. Both versions have their own and independent installation directory. This version works fine without problems.

Peter

Re: UCCNC 1.2115 crashes

PostPosted: Fri Dec 24, 2021 3:23 pm
by cncdrive
Maybe your profile file got broken. Try to copy/overwrite the profile file from the 1.2113 you have.

Re: UCCNC 1.2115 crashes

PostPosted: Fri Dec 24, 2021 11:35 pm
by CADdy
Thank you very much!
I've overwritten the profile with them from the version 1.2113. UCCNC starts now without errors. Before that, I compared the two profiles. The differences were:

diff1.png
diff1.png (5.27 KiB) Viewed 8404 times

diff2.png
diff2.png (5.31 KiB) Viewed 8404 times

diff3.png
diff3.png (6.73 KiB) Viewed 8404 times


Left is the version of 1.2113, right is 1.2115
I don't know where the differences come from though.

Peter

Re: UCCNC 1.2115 crashes

PostPosted: Sun Dec 26, 2021 6:25 am
by cncdrive
Hi Peter,

If you have some time could you try to change the settings one by one from the correctly working and to the not working state of the UCCNC?
Then it would become clear which key causes the issue and then we could debug it from there.

Re: UCCNC 1.2115 crashes

PostPosted: Sun Dec 26, 2021 6:03 pm
by CADdy
Ok, no problem, I'll do it in the next days.
But I don't know where the entries from the XHC-HB04 came from.

Peter

Re: UCCNC 1.2115 crashes

PostPosted: Wed Dec 29, 2021 9:03 pm
by CADdy
Hi,

it is probably not due to the profile settings. Whether the different entries are present or not does not matter.

After a restart of Windows, version 1.2115 always starts without problems. However, as soon as the version 1.2113 was started before, the problems of the 1.2115 show up in the described way. Out of ten startup attempts, only three were successful. The other seven terminated themselves before the graphics were displayed. I checked the profile settings each time to see if any changes had occurred. Differences can only be found in the [Statistics] section and that's fine.

But somehow the behavior is not 100% understandable. I almost fear that the computer has a bird. :D
I will install Windows 10 from scratch on another PC in the near future and test it again. At the moment I use primarily UCCNC in version 1.2113. With this everything runs flawlessly.

Peter

Re: UCCNC 1.2115 crashes

PostPosted: Thu Jan 06, 2022 1:18 pm
by dezsoe
Hi Peter,

It is possible that 1.2113 does not close correctly. Could you try to run 2113 and when you close it start task manager and search for a running UCCNC. Maybe, it will not show up in the applications section but somewhere lower or on the details tab.

Re: UCCNC 1.2115 crashes

PostPosted: Fri Jan 07, 2022 10:16 am
by CADdy
Hi dezsoe.

that was my thought as well. I searched Task Manager from top to bottom for remnants of UCCNC 1.2113, but found nothing. Yesterday I reinstalled a Lenovo ThinkCentre M710q with 8 GB of RAM with Windows 10. If it works over the weekend, I will test this PC with 1.2115.

Peter

Re: UCCNC 1.2115 crashes

PostPosted: Fri Jan 07, 2022 5:06 pm
by dezsoe
Hi Peter,

OK, thanks.

Re: UCCNC 1.2115 crashes

PostPosted: Sun Jan 09, 2022 8:41 pm
by CADdy
My report on UCCNC 1.2115

Over the weekend I tested UCCNC 1.2115 on a Lenovo ThinkCentre 710q. Saturday with Windows 11 and today with Windows 10. Both installations were new with no pre-load of any pre-existing software. I also did not install an older version of UCCNC. The Windows versions were both up to date. Windows was properly activated during each installation. I started, quit, restarted UCCNC many times both in demo mode and with a UC400ETH including software license, etc. As a milling job I loaded a real existing G-code file with over 154000 lines and ran it in demo mode.

Screenshot - 09_01_2022 , 20_59_04.png

Screenshot - 09_01_2022 , 21_02_53.png


What can I say, there was not a single abort or faulty system start. Both Windows versions behaved absolutely uncritically.

With my described problems, I now simply assume that my milling PC either has an incipient hardware defect, or the additionally installed versions of UCCNC get in each other's way. I have no other explanation.

Peter