Hi deszoe,
i have just read your remark on how to find this information. As a casual programmer myself, my recommendation to you would be to put a button "Bug Report" on the "About" page of UCCNC Software that will trigger a function that collects all these necessary information from the main app as well as the plugins and compiles a "bug report email" (*.txt file) that the user then can send by email (or even trigger an email client directly with this information).
That would give you guys the benefit of having all infos available in a given "constant & reliable" format and take away the searching & typing/transferring from the user.
I hope this is improvement proposal of mine is of any use?!
Regards,
Tunc