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Lost uccnc license
Posted:
Thu Aug 13, 2020 9:03 am
by deckel11668
Lost my license file after having to reinstall windows .
Have emailed Balazs but so far no response . Is he away ? May even be that my email is not working properly
Is there anyone else who could deal with this ?
Re: Lost uccnc license
Posted:
Thu Aug 13, 2020 12:28 pm
by dezsoe
He's got too many mails. You should write the exact date and time when you sent the mail to help him to find it.
Re: Lost uccnc license
Posted:
Thu Aug 13, 2020 1:13 pm
by asuratman
Is it enough to send him SN of AXBBE or UC300ETH for example ?
Re: Lost uccnc license
Posted:
Thu Aug 13, 2020 4:35 pm
by deckel11668
Have quoted serial no
" I am using UC100 S/N- 904826"
Also emailed info @ cncdrive thinking that maybe some one in admin in the front office might be able to help but just got auto response
Bored rigid today . nothing to play with.
Re: Lost uccnc license
Posted:
Thu Aug 13, 2020 5:51 pm
by deckel11668
I suppose I could go back to Mach 3 but I have to get their license back too.
Maybe it will depend on who gets back first.
Re: Lost uccnc license
Posted:
Thu Aug 13, 2020 10:29 pm
by deckel11668
I bought this license 10 days ago and everyone was quick to take my money .
I feel like someone who has bought a new car and it is broken down by the roadside and I cant get in touch with anyone to help me fix it .
Getting more and more pissed off!
Re: Lost uccnc license
Posted:
Fri Aug 14, 2020 12:22 am
by ger21
Did you delete the email that the license came with? I can get the license I bought years ago by getting the old emails from my gmail account.
Re: Lost uccnc license
Posted:
Fri Aug 14, 2020 2:37 am
by asuratman
How about if the computer crash and should be re-format ? I have problem with my email, I lost all data, I could not recover data all. Should I buy a new one ?
Re: Lost uccnc license
Posted:
Fri Aug 14, 2020 4:19 am
by cncdrive
Your license key file was sent in email, you should have it in your emails.
Re: Lost uccnc license
Posted:
Fri Aug 14, 2020 9:23 am
by deckel11668
I can see the payment receipt from paypal on 24th July under my work /paypal email address but cant see the license file
I have checked Outlook and Gmail addresses for that time but cant see a license txt file at all . I just dont know where its has gone
In outlook I have My Mach3 key so can go back there if I dont get any joy here, and I am rapidly tending toward that route
I have another out of office response from cncdrive this morning. Do they not have any staff .
Instead of going round the houses on this can CNCdrive please send me a copy file . Either this or please refund my payment.
If I dont get satisfaction on this by the end of today i will recover my payment via paypal , and of course if I have to do this then I will not be inclined to favourable reviews of UCCNC.
I have asked politely for help , Why arent CNCdrive being helpful???????????