Hi Duke,
I totally understand how frustrating it can be when something just isn't working as it should, especially after you've put a lot of time and effort into setting it up. I remember dealing with a similar issue on my own plasma table a while back. Here are a few steps that might help you troubleshoot and hopefully get your THC working:
1. Firmware and Software Updates
First, double-check that both your THC and the AXBB-E controller have the latest firmware and software updates. Manufacturers often release updates that fix bugs and add new features. It’s worth visiting the CNC4PC website to see if there are any updates available for your specific version.
2. Configuration Settings
Ensure all your configuration settings are correct. It might sound basic, but it's easy to overlook something. Go through the user manual again and verify that all inputs and outputs are mapped correctly. Sometimes a small setting can cause the entire system to malfunction.
3. Understanding the Gear Icon
The gear icon with a wrench you’re seeing might indicate a configuration or hardware issue. Unfortunately, if this isn't covered in the manual, it might be a new feature or error code added in a recent firmware update. I’d recommend reaching out directly to CNC4PC’s customer support. They can provide you with specific information about what that icon means and how to resolve it.
4. Test Mode
From what I know, earlier versions of some controllers might not support certain features like test mode, or they might require a specific procedure to activate it. Again, contacting CNC4PC support should help clarify this. Ask them if there’s a way to update your unit to include this feature or if there’s a workaround you can use.
5. Community Forums and Support
Forums and user groups are incredibly valuable. Many users have gone through the same issues and can offer practical advice. I’d recommend posting your detailed issue on forums related to CNC4PC, the AXBB-E controller, and plasma tables in general. Sometimes, community wisdom can provide a solution that isn't immediately obvious.
6. Reset and Reconfigure
If all else fails, try resetting your THC controller to factory settings and starting the configuration process from scratch. Sometimes, a fresh start can clear out any hidden issues.
Quick Fix
Make sure all your connections are secure and that there are no loose wires or connectors. It’s a simple thing, but sometimes the smallest details can cause the biggest problems.
I hope this helps! Don’t hesitate to reach out to the community or customer support—they’re there to help you. Keep us posted on how it goes, and good luck getting your system up and running!
Best,
Anne
