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Uc300 license

PostPosted: Fri Jun 28, 2024 2:06 pm
by Peyman77
Hello
I just purchased the uc300eth-5lpt and received the item but not the license key. Keep emailing you guys but no response. Can someone please help

Re: Uc300 license

PostPosted: Fri Jun 28, 2024 10:32 pm
by ger21
Who did you purchase it from? Have you checked your spam folders?

Re: Uc300 license

PostPosted: Fri Jun 28, 2024 11:19 pm
by Peyman77
I purchased it from this website. Checked the spam emails and couldn’t find anything.
I originally placed an order for UC100 but when I received the email for payment I asked to change it to UC300-5LPT
Here is the original order id Order ID: 13701

Re: Uc300 license

PostPosted: Sat Jun 29, 2024 9:37 am
by cncdrive
Your license key was not sent automatically, because you asked for a replacement license key.
If it was a new license then our shipping software would send it out together with the tracking number.
I sent your license key today morning.

Re: Uc300 license

PostPosted: Sat Jun 29, 2024 12:58 pm
by Peyman77
Received it! Thanks