Hello folks, brand new to DIY CNC and to UCCNC.
I have been following the instructions outlined in the setup guide for the AXBB-E but I have hit a snag. I’m not sure if it’s a hardware or communication issue. I’ll attached some screenshots of my network settings and pc specifications.
I have set my network settings to those outlined in the manual as pictured below, I have also attempted to ping the device on the default IP (10.10.10.11) and have revived packets with no issues.
The issue is that UCxxx utility (v1.6) and the UCCNC software are not communicating with the AXBB-E. I get packet traffic in both directions during a ping but when scanning using UCxxx utility I only see sent packets from the pc with none being received in return, the blue link light on the AXBB-E will blink on each packet sent from UCxxx Utility but will not stay on. The window that normally displays “UCxx device was not found” clears when the scan button is pressed but my device will not show up in the utility even after several minutes.
Much like the utility the UCCNC software does not communicate with the controller. The blue link light blinks on Startup of the software but the controller does not send packets back to the PC. The UCCNC software displays an error message that communication was lost with the controller and the software quits.
I’m at a loss here.... as stated the Controller will ping but will not communicate with UCxxx Utility, or UCCNC. I have tried 2 separate PCs, a conventional and crossover cable, 2 different 5v power supplies for the controller (both over 500ma), I have tried fully disabling my firewall and air-gapping the PC, I have tried a factory reset on the AXBB-E following the instructions in the manual and get a good IP good firmware light sequence, I have also attempted tor remove the SN from my licence file name. The failure mode is ALWAYS the same. Good ping, no communication with the utility or UCCNC.
Is there an issue on my end or could this be a firmware/board problem? It’s getting frustrating as there seems to be communication with everything but the UCCNC software. I purchased this board over others due to the excellent documentation and software designed to work with a specific controller and I just want the product to work. Please help if you can!