!!!Fake UC100 controllers on e-bay!!!

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Re: Fake UC100 controllers on e-bay

Postby cncdrive » Wed Oct 19, 2016 1:43 pm

Thanks guys.
The Fake alert was now added to our e-bay listing.

Rob, I think our case is a bit different than the X5 car copying issue, because it is like if they selling that similar looking car under the name X5 and I guess that if they would do that then BWM could probably win that case easily.
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Re: Fake UC100 controllers on e-bay

Postby Robertspark » Wed Oct 19, 2016 1:59 pm

Sorry, my point was that if BMW can't win a court case with their teams of lawyers over someone copying your product or trading on its good reputation by looking like your product.... the little guy has no chance. But by alerting others that there are fake products about, yours is genuine, and you support yours, if all the other listings do not mention fake products it's easy to determine who's is the genuine product. With links back to your website, documentation, (well supported) forum, support email address, phone, whatever, etc. Anyone buying the other product only has themselves to blame (or ebay and put a claim in.... actually... wonder if you can buy the fake ones (10, 20 etc, then put a claim into eBay for fake goods and get a refund???).... cheaper than lawyers...
Rob

Einstein ― “If you can't explain it to a six year old, you don't understand it yourself”
UC400eth, UC300eth, UCCNC v1.2046, Neuron Lite.
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Re: !!!Fake UC100 controllers on e-bay!!!

Postby CNC.xyz » Mon Jun 05, 2017 5:59 pm



Hi guys, AJ from CNC.xyz here. I am disappointed to see we ended up on this list, probably as a mistake.

We have been an official distributor of CNCdrive products for many years now.

I'm sure this was just a mistake as we had changed our eBay name and didn't let CNCdrive know until more recently.

Please know you can purchase the UC100, UC400ETH and others from us on our eBay and Amazon stores with confidence.

Amazon: http://amzn.to/2qpn0OM
eBay: http://stores.ebay.com/CNC-xyz

I'll drop a direct line to CNCdrive to make sure they get this corrected.
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Re: !!!Fake UC100 controllers on e-bay!!!

Postby Robertspark » Mon Jun 05, 2017 7:11 pm

Can't see the list you're referring to, only see two fake products on the first page, clearly fake ones
Rob

Einstein ― “If you can't explain it to a six year old, you don't understand it yourself”
UC400eth, UC300eth, UCCNC v1.2046, Neuron Lite.
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Re: !!!Fake UC100 controllers on e-bay!!!

Postby CNC.xyz » Mon Jun 05, 2017 7:15 pm

Oh I see what happened. When a product becomes unavailable, eBay will try to recommend the next best available product. So when I click the link, I see the product I am selling.

It used to be a counterfeit, but now it forwards to our listing. Had a customer ask why we were listed as counterfeit, so that's why I commented.

eBay is strange sometimes.
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Re: !!!Fake UC100 controllers on e-bay!!!

Postby Robertspark » Mon Jun 05, 2017 7:19 pm

Oh, that's risky... Maybe some screenshots are required of the fake ones and then remove the links to the products.

Also show the genuine products and the location of the serial numbers too maybe
Rob

Einstein ― “If you can't explain it to a six year old, you don't understand it yourself”
UC400eth, UC300eth, UCCNC v1.2046, Neuron Lite.
UCCNC Macro Manual
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Re: !!!Fake UC100 controllers on e-bay!!!

Postby cncdrive » Mon Jun 05, 2017 7:26 pm

Hi AJ and Rob,

AJ, I quickly corrected the link and I figured out the same that what you've described that e-bay reusing the links or dynamically adding similar content when the linked listing expires and gone.

Thanks for the advice Rob, I think this is what I will do is to just printscreen a few pages and insert them instead of the links.

To customers: AJ Quick/XYZ.CNC is our official distributor in the USA, so please buy our devices from them with confidence. I recommend to buy through Amazon though and avoid buying from e-bay, because e-bay is playing along with the fake sellers, they do not care that around a hundred customers (only the ones I know) complained to them about the fakes, e-bay just do not care as long as they can make money. So, better to buy from XYZ.CNC through Amazon!
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Re: !!!Fake UC100 controllers on e-bay!!!

Postby Raider192 » Mon Jun 05, 2017 8:56 pm

I'm here to say CNC.xyz sells the real deal! I bought a uc100 and UCCNC from them with Guinness book of world record shipping. I hate to see a reputable company get falsely accused by mistake (especially from Ebay ;) ).This day and age any company that has great customer service and sticks by what their pasion is has a life long customer here! :D
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Re: !!!Fake UC100 controllers on e-bay!!!

Postby X-man » Thu Jun 29, 2017 11:29 am

cncdrive wrote:. I recommend to buy through Amazon though and avoid buying from e-bay, because e-bay is playing along with the fake sellers, they do not care that around a hundred customers (only the ones I know) complained to them about the fakes, e-bay just do not care as long as they can make money. So, better to buy from XYZ.CNC through Amazon!


I can confirm this from my own experience. Although ebay did not make any money from my issue as it was a scam and I took them to court (although I lost on a technicality) it also cost them lawyers money in the UK. We figured that the law company they use over here costs an arm and a leg in fees and the court did not award them what they were claiming in costs apart from a couple of hundred quid. So we worked out they got paid about the same as I was claiming. Ebay; just say no unless there is no other viable alternative. Ebay don't care despite what they proclaim in their blurb about caring about customers. Its getting interesting now though in the Uk that they are setting up a UK company to handle affairs here rather than using Ireland. I suspect that this is because of Brexit and us leaving the EU. Good for some though here for a lot of these S.A.R.L companies who shelter behind Luxenbourg and the EU. IMHO of course.
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